Hyde Park Bar & Grill
In Business Since 1982
(512) 458-3168
Products and Services
Features: Kid-Friendly
Reservations: Takes Reservations.
About Hyde Park Bar & Grill
Hyde Park Bar & Grill attracts a young crowd and has a charming décor in light colors, which give the place a quaint ambience, good for groups of friends or romantic dinners. The menu is specialized in American cuisine for good prices and generous portions, and the restaurant offers brunch on the weekends.
Accomodates Private Parties
Reviews
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Excellent Service, Great Food!
Posted by CharlieTaylor on 8/8/2009
I've been a regular customer of the Duval location for several years, so I thought I'd see what citysearch thought of it. I was so surprised to read the previous review that I wanted to post my own. The management staff is always at the front door, ready to help in any way. The waitstaff is friendly and obviously enjoy working there, and the food is always exactly what you want . Also thier desserts are delicious. Try the bumbleberry pie!
Terrible Service
Posted by dynamitemissj on 7/7/2009
Like many others, I USED to be a fan, until my most recent visit this past weekend. The food was tolerable, but what was the most unpleasant was the service. When we entered, no one greeted us, and when we were brought to our table, the host seemed irritated that he had to actually work. Actually, I would say that most of the servers had an irritable attitude. We felt this was strange, since we were not needy customers at all, only requested what we needed, like condiments and what not. No one smiled. This place just had an overall drab vibe to it. It wasn't the worst service of my life, but it was bad enough to make me never want to come here again, and I will also not recommend this to any of my friends, ever again.
A long-time Austin favorite
Posted by SursumTX on 3/9/2009
Well, I've always gotten good food and good service here. I guess everyone can have an off-day. In any case, I recommend it. The Wom Kim peach pudding and the brownie dessert are to die for.
Dishonest Establishment, too bad.
Posted by AbneyFamily512 on 3/9/2009
I'm sorry to say, we had a very dishonest, first-time dining experience. The wait was ok, the food was good, but the customer service was below average, and to top it off, watch your receipts! This was very unfortunate, especially during these times. Someone in the restaurant added $2 to the total bill; assuming this was done on the tip section. Grant it, we left over 20% even for the original tip and this still occurred! We have had this happen before so we keep an eye out and sure enough, it happened here. It is not the dollar amount, but the principle of the matter. How very unfortunate since we will not be attending this restaurant again and I will not recommend it. As for management? We'll see. I'll be visiting the establishment with my evidence and in my opinion, all staff who are hired and work there are direct representatives of their organization so maybe more effort should be taken when interviewing and hiring.
Lousy customer service - Top off with under cooked and luke warm food!
Posted by lb108 on 2/21/2009
I had read so many great reviews on Hyde Park and Grill so I decided to give it a try (Westgate location). We had a short wait before the hostess came and showed us to a table. The waiter did not show up for at least five minutes and was not friendly at all. We spent more time waiting for him to show up than anything else. I could see him briefly standing around in the back. When our food arrived it was luke warm to say the least and my food was not cooked properly. Again - I had to wait until he decided to show up again to explain my food was not cooked properly. The food went to the kitchen only to come back cooked the same way. By this time, my daughter was almost done eating (note - how much time had passed). I told him I did not want to send this back to the kitchen again. There were no apologies - or would like to try something else on the menu. His attitude was totally tough. Marshall seemed like he rather be somewhere else rather than attending to our table. I felt like I was inconveniencing or cramping his day. Marshall - if I would not come to the restaurant you would not have a job. Oh - note - I would never recommend or go back to Hyde Park and Grill again. I had ordered a chopped steak dinner and my daughter had a fried egg sandwich with the famous fries. Neither of us thought the fries were all that. I like plain old french fries - crispy without batter. Food quality and temperature was a F and the outstanding - friendly service was no no where to be seen - another F. I would have to say among the worse restaurants I have ate and had service at in Austin. I also want to note the restaurant was very dirty and the place seemed very run down. My chair was stained and was wobbling so bad I thought I was going to fall to the ground. I think this place has seen its better days... go somewhere else.
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